Base: single server, single production environment, annual licence. Multiple servers, high availability, OEM, custom integration and a contractual SLA are quoted separately.
What every plan gets, in writing
Commitments we can point at in the product or the contract. What is not on this list, we do not promise.
No watermarks, on any plan
Including the free tier. There is no watermarking code left in the service.
Every barcode symbology, on every plan
No symbology is behind a paywall. Plans differ in volume, speed and features — never in what you can render.
The API only grows
Response fields get added, never removed. A withdrawn endpoint answers 410 Gone and tells you where to go — never a silent 404.
Breaking changes get a date
A published deadline and a Sunset header — at least six months' notice before anything is withdrawn. The one currently running, the ?key= query parameter, is valid until 31 January 2027.
No silent failure, no surprise invoice
Running out of quota is an explicit 429 with Retry-After and X-Quota-Action. We never bill overage automatically: the quota stops, the invoice does not grow.
Delete means delete
Closing your account removes your saved labels, templates, assets and usage records — not just the login.
A DPA for everyone
The GDPR/KVKK data processing addendum is self-service and applies to every customer, free tier included, with a named subprocessor list and 15 days' notice before that list changes.
No uptime SLA — and we say so
We do not yet measure availability from outside the service, so we publish no percentage. What we do measure is shown, unrounded, on the status page.
One operation is one rendered label: a request that produces several labels spends one operation per label, so the quota counts labels, not requests. Quotas are daily and reset at 00:00 UTC; unused quota does not carry over. Requests are also limited per second and per request. On the yearly plan you pay for 10 months and get 12. All prices are in USD. We do not publish an uptime SLA — we do not yet measure availability from outside the service, and we will not print a number we cannot back. Extra operation packs are no longer sold: with daily quotas a pack would cover only a fraction of one day, and moving up a plan is far cheaper. If the daily quota is not enough, the next plan is the answer.
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Your subscription renews automatically until cancelled. You can cancel through the customer portal before the next renewal.
Cancellation takes effect at the end of the current paid period; your access continues until then.
